RVUSA.com recognizes that your privacy and security in
accessing and using our services is very important. That is why
we have developed and follow this Privacy Policy regarding our information
gathering and dissemination practices for this Web site. By accessing
or using this Web site, you consent to the collection and use of
information by RVUSA.com as outlined in this Privacy Policy.
Type of Information Collected and Its Use
RVUSA.com asks potential or actual customers to provide certain
company information or, in the case of individuals, personal information
when they inquire about or apply for service or establish an account
with RVUSA.com. This information may include Customer's name;
business name, if any; address, and phone number, as well as specific
payment information, including a credit card number. We use this
information to validate Customer's identity and manage Customer's
account, including billing for our services. In addition, RVUSA.com
systems record information about Customer sessions, such as the
dates and times of use, and the specific Internet address or addresses
assigned for sessions. We use this information to allocate service
resources, diagnose service problems, and ensure compliance with
our Acceptable Use Policy. To better serve our Customers, we also
record Customer requests for information regarding our products
and services, as well as any responses Customers provide to us.
We also maintain records of each Customer's payment history and
communications with customer care and other service support employees.
We may use this information to contact you concerning your account
and to inform you about the type of services and products available.
When we receive an e-mail inquiry, we use the return e-mail address
to answer the inquiry.
Data Security
We want our Customers to use our services and access Internet resources
with confidence. Accordingly, we protect the confidentiality of
each Customer's account information and personal communications
consistent with this Privacy Policy, the law, and the legitimate
interests of RVUSA.com, its employees, and our other Customers.
To this end, RVUSA.com has implemented the following procedures:
Internally, we review security and auditing trails on a regular
basis to watch for intrusion.
Externally, we periodically contract a firm to perform a security
audit.
We make our employees aware of the security and privacy practices
through new hire training, periodic training for customer service,
technical, and other departments as needed. Our Information Technology
Department has an outgoing employee plan that will immediately close
access.
We restrict access to sensitive data that is collected through
our services to those that are needed to provide the services. Authorized
personnel are authenticated with username and password.
Once information reaches our site, the information is protected
by a firewall and strict system security.
Although we strive to ensure the integrity and security of our
network and systems, we cannot guarantee that our security measures
will prevent "hackers" or other unauthorized persons from
illegally obtaining this information.
Protection of Children
Although this Web site is a general audience Web site that is not
specifically designed for or targeted at children, the protection
and safety of children is very important to RVUSA.com and
we therefore encourage parents and guardians to participate in and
supervise the online activities of their children. We do not knowingly
collect, use or disseminate any personally identifiable information
from children under the age of 13. If, however, we become aware
that personally identifiable information regarding a child under
the age of 13 has been collected at the Web site, we will use such
information for the sole purpose of contacting a parent or guardian
of the child to obtain verifiable parental consent. If we cannot
obtain consent after a reasonable period of time, or if when contacted
a parent or guardian requests that we do not use or maintain such
information, we will delete it from our records. Upon request by
a parent or guardian, we will provide a description of the specific
types of personal information collected from a child who is under
the age of 13.
Cookies and How RVUSA.com Uses Them
A "cookie" is a small data file that certain Web site
servers store on your hard drive for subsequent use when you visit
them. Cookies are often used for identifying Web site visitors and
their previously indicated preferences. Most browsers are initially
set up to accept cookies. If you'd prefer, you can set your browser
to refuse cookies or to alert you when cookies are being sent. But
it is possible that some parts of certain Web sites will not function
if you do so.
We may use cookies to collect, store and sometimes track information
for statistical purposes to improve our products and services and
to manage our telecommunications network. For example, we may use
cookies to gather information about your preferences as you navigate
through this Web site. This would help us determine how to make
our Web site more useful and the information on it easier to access.
RVUSA.com will not sell or license this information to any
third party.
Restrictions on Disclosing Information to Third Parties
It is RVUSA.com's policy not to use or disclose personally
identifying or company identifying information regarding its Customers
except (i) to satisfy laws, regulations, government (including law
enforcement) requests for information, or court orders, including
subpoenas; (ii) to protect the rights or property of RVUSA.com
and its Customers, including, when necessary, to identify, contact,
or bring legal action against someone who may be violating our Acceptable
Use Policy or other user policies, (iii) to provide services properly,
(iv) to promote our services, and (v) to enable another telecommunications
provider to offer requested services that we are unable to provision.
We may use and share with third parties aggregated, non-personally
identifying and non-company identifying information to improve the
quality of our services, to develop new services and products, and
to otherwise further our business objectives. Although we do not
sell, lease or license personally identifying or company identifying
confidential information to any outside party, we do reserve the
right to transfer customer account information to another entity
in connection with any merger, acquisition, reorganization, or sale
involving RVUSA.com.
You should be aware that any information that you disclose in a
public location such as a bulletin board, chat room, or personal
Web site, is accessible to anyone else visiting that location. RVUSA.com
cannot safeguard any personally identifiable or company identifiable
information you disclose in these locations or elsewhere on the
Internet.
Disclaimer Regarding Linked Sites
This Web site may contain links to other Web sites. With the exception
of www.newedgenetworks.com, RVUSA.com is not responsible
for and has no control over the privacy practices or the content
of these other Web sites or their associated companies and partners.
A link to a third party Web site does not mean that RVUSA.com
endorses or accepts any responsibility for the content or use of
such Web site or the information transmitted to it.
Where to Direct Questions About This Privacy Policy
If you have any questions about this Privacy Policy or the practices
described herein you may write:
RVUSA.com
3700 South Pine Ave
Ocala, FL 34471
or contact webmaster@rvusa.com.
If you wish to speak to a representative, you can call us at (352)
732-4332 or (866) 643-4625 Toll Free.
Privacy Policy Changes
RVUSA.com reserves the right to revise, amend, or modify
this policy at any time and in any manner without prior notice,
and with such changes effective upon posting on this Web site.
|
